Author Topic: ParkControl Pro crashes when right clicking  (Read 3819 times)

Offline offchu

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ParkControl Pro crashes when right clicking
« on: April 01, 2016, 05:01:17 PM »
ParkControl Pro 1.0.1.8 crashes when I right click on the tray icon.
Windows 7 SP1 x64



Offline edkiefer

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Re: ParkControl Pro crashes when right clicking
« Reply #1 on: April 01, 2016, 05:50:05 PM »
That is strange, works here fine (Win7 64bit).

Maybe Jeremy will want dump if you can find it.
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Offline Jeremy Collake

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Re: ParkControl Pro crashes when right clicking
« Reply #2 on: April 01, 2016, 05:56:25 PM »
That's odd. It really isn't doing anything when you right-click on it's tray icon. I suspect there is some other application that is a factor. If you check the Windows Event logs, Application logs, you can find the crash details and see what module it occurred in. If it was something other than 'ParkControl.exe' or a system DLL, then that may yield a clue.

I just had a thought... it could also be language related, not all the languages get equal testing. You could also try switching to English *if* you find that the crashing module was indeed ParkControl.exe
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Offline offchu

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Re: ParkControl Pro crashes when right clicking
« Reply #3 on: April 01, 2016, 06:07:15 PM »
Odd. No problem if run via Sandboxie.

Code: [Select]
Hatalı uygulama adı: ParkControl.exe, sürüm: 1.0.1.8, zaman damgası: 0x56faeef0
Hatalı modül adı: ParkControl.exe, sürüm: 1.0.1.8, zaman damgası: 0x56faeef0
Özel durum kodu: 0xc0000417
Hata uzaklığı 0x000000000001de84
Hatalı işlem kimliği: 0x3d68
Uygulama başlangıç zamanı: 0x01d18c628bf0904b
Hatalı uygulama yolu: C:\Program Files\ParkControl\ParkControl.exe
Hatalı modül yolu: C:\Program Files\ParkControl\ParkControl.exe
Rapor kimliği: cd2c796c-f855-11e5-b0f5-005056c00008

Offline offchu

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Re: ParkControl Pro crashes when right clicking
« Reply #4 on: April 02, 2016, 09:21:46 AM »
I wonder what the cause is.

in sandboxie - OK
in safe mode - OK
with clean boot - Crash
with disabled security programs - Crash
with disabled shell extensions (non-microsoft) - Crash

Offline Jeremy Collake

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Re: ParkControl Pro crashes when right clicking
« Reply #5 on: April 08, 2016, 10:25:26 AM »
Sorry for not responding sooner, I need to monitor our own forum more diligently.

I'm going to create a special build of ParkControl that has minidump support. This should direct me to the problem so we don't have to guess about the cause. I'll post again when I have it created and uploaded.
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Offline BenYeeHua

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Re: ParkControl Pro crashes when right clicking
« Reply #6 on: April 18, 2016, 02:22:01 PM »
So nearly 2 week since last post, any news? :)

Offline Jeremy Collake

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Re: ParkControl Pro crashes when right clicking
« Reply #7 on: April 21, 2016, 10:17:34 PM »
This has been fixed in ParkControl v1.0.2.2 , now available. If anyone sees it continue, do let me know. This build also has minidumps enabled, so if there are any further crashes, I'll be inundated with reports ;). I think we're good though, knock on wood.
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Offline offchu

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Re: ParkControl Pro crashes when right clicking
« Reply #8 on: April 22, 2016, 01:59:38 AM »
Thank you, no crash anymore.  8)

Offline Jeremy Collake

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Re: ParkControl Pro crashes when right clicking
« Reply #9 on: April 22, 2016, 06:46:47 PM »
Thank you, no crash anymore.  8)

Great to hear ;). From now on ParkControl has minidumps enabled by default, so if any crash occurs, I will be inundated with dumps. Haven't had any so far, and don't expect to.
Software Engineer. Bitsum LLC.