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General Category => ParkControl => Topic started by: offchu on April 01, 2016, 05:01:17 PM

Title: ParkControl Pro crashes when right clicking
Post by: offchu on April 01, 2016, 05:01:17 PM
ParkControl Pro 1.0.1.8 crashes when I right click on the tray icon.
Windows 7 SP1 x64
Title: Re: ParkControl Pro crashes when right clicking
Post by: edkiefer on April 01, 2016, 05:50:05 PM
That is strange, works here fine (Win7 64bit).

Maybe Jeremy will want dump if you can find it.
Title: Re: ParkControl Pro crashes when right clicking
Post by: Jeremy Collake on April 01, 2016, 05:56:25 PM
That's odd. It really isn't doing anything when you right-click on it's tray icon. I suspect there is some other application that is a factor. If you check the Windows Event logs, Application logs, you can find the crash details and see what module it occurred in. If it was something other than 'ParkControl.exe' or a system DLL, then that may yield a clue.

I just had a thought... it could also be language related, not all the languages get equal testing. You could also try switching to English *if* you find that the crashing module was indeed ParkControl.exe
Title: Re: ParkControl Pro crashes when right clicking
Post by: offchu on April 01, 2016, 06:07:15 PM
Odd. No problem if run via Sandboxie.

Code: [Select]
Hatalı uygulama adı: ParkControl.exe, sürüm: 1.0.1.8, zaman damgası: 0x56faeef0
Hatalı modül adı: ParkControl.exe, sürüm: 1.0.1.8, zaman damgası: 0x56faeef0
Özel durum kodu: 0xc0000417
Hata uzaklığı 0x000000000001de84
Hatalı işlem kimliği: 0x3d68
Uygulama başlangıç zamanı: 0x01d18c628bf0904b
Hatalı uygulama yolu: C:\Program Files\ParkControl\ParkControl.exe
Hatalı modül yolu: C:\Program Files\ParkControl\ParkControl.exe
Rapor kimliği: cd2c796c-f855-11e5-b0f5-005056c00008
Title: Re: ParkControl Pro crashes when right clicking
Post by: offchu on April 02, 2016, 09:21:46 AM
I wonder what the cause is.

in sandboxie - OK
in safe mode - OK
with clean boot - Crash
with disabled security programs - Crash
with disabled shell extensions (non-microsoft) - Crash
Title: Re: ParkControl Pro crashes when right clicking
Post by: Jeremy Collake on April 08, 2016, 10:25:26 AM
Sorry for not responding sooner, I need to monitor our own forum more diligently.

I'm going to create a special build of ParkControl that has minidump support. This should direct me to the problem so we don't have to guess about the cause. I'll post again when I have it created and uploaded.
Title: Re: ParkControl Pro crashes when right clicking
Post by: BenYeeHua on April 18, 2016, 02:22:01 PM
So nearly 2 week since last post, any news? :)
Title: Re: ParkControl Pro crashes when right clicking
Post by: Jeremy Collake on April 21, 2016, 10:17:34 PM
This has been fixed in ParkControl v1.0.2.2 , now available. If anyone sees it continue, do let me know. This build also has minidumps enabled, so if there are any further crashes, I'll be inundated with reports ;). I think we're good though, knock on wood.
Title: Re: ParkControl Pro crashes when right clicking
Post by: offchu on April 22, 2016, 01:59:38 AM
Thank you, no crash anymore.  8)
Title: Re: ParkControl Pro crashes when right clicking
Post by: Jeremy Collake on April 22, 2016, 06:46:47 PM
Thank you, no crash anymore.  8)

Great to hear ;). From now on ParkControl has minidumps enabled by default, so if any crash occurs, I will be inundated with dumps. Haven't had any so far, and don't expect to.