All New Home Licenses Include Lifetime Updates
UPDATE: We, by default, sell Lifetime licenses for these products, but have made non-lifetime licenses available by user request.
We quietly made the transition to 100% free lifetime upgrades for home licenses a couple weeks ago – so it is time for the official announcement. This change reduces licensing complexity, making all newly purchased home licenses LIFETIME. That means customers will be entitled to free product updates, minor and major, for the life of the product. This presently applies to all Bitsum products, with the exception of some commercial licenses.
Since the vast majority of existing customers opted for lifetime updates, the few who opted to not purchase a lifetime update will have to take advantage of our ‘License Upgrade Path’ if they want this benefit (by paying the difference in cost). Since these users paid less than others, it wouldn’t be fair to give them all lifetime updates. For those users: From ‘My Bitsum‘, select ‘My Licenses‘, click ‘View License‘, then ‘View Upgrades‘ to see your options.
This is a big deal because most software companies rely on recurring revenue from their customers. When they license you version 1.0, they want you to buy 2.0 when it is released, even if it includes minimal changes, or only bug fixes. Some software companies have gone so far as to prohibit you from using older versions you paid for after your subscription lapses – a shameful practice in my opinion. At Bitsum, even if you have a non-lifetime update license (bought prior or commercial), then you always have the right to use the last released version during your update eligibility period. We even archive all version releases so that you can go back and download the one you’re entitled to. Of course, fewer users will have need to do this now!
What do you think of this change? Let us know in the comments below.